These are your 2015 Netsmart FUTURES. Signing off.

These are your 2015 Netsmart FUTURES.  Signing off.


This was my first internship experience and to be honest I really didn’t know what I was about to get myself into while working in Internal IT. However, I was lucky enough to have been invited to start working a week before the other FUTURES arrived, which allowed me extra time spent training and learning from my mentors. Immediately, I felt comfortable with where I was and began growing friendships with the people around me. I was introduced to the IT Helpdesk queue my 2nd week on the job and that’s when everything took off. Over the course of the summer I was able to learn how to learn and solve problems ranging from associate password resets, creating new hire accounts and machines, configuring VLAN ports, troubleshooting all kindsof software/hardware issues, and much more.

As an IT intern here at Netsmart, I had a multitude of opportunities and complete access to get my hands on things that other Tier 1 supports in different companies wouldn’t get to even touch. Yet, none of this would be possible without the continuous trust and support of my mentors and manager, for which I am truly grateful. The best and most rewarding part of my internship experience this summer, besides the memories and friendships made, would be the fact that every day for 10 weeks, I had the chance to come to work and learn something new, troubleshoot an unknown problem, and help other associates. As the summer comes to an end, I can honestly say that I am incredibly thankfully to have been a part of the Netsmart Family.


It has been said that “all good things must come to an end.”  Well, for some of us, that is true.  It is time for us to conclude our time as FUTURES, return home, to school, or begin our career.  We have made some amazing friendships, memories, and will carry the things that we have learned with us for the rest of our lives.  We would like to sincerely thank Sara Slocum and Ashley DeMond for all of their hard work, and know that the summer would never have been the same without them.  And now, thank you, Netsmart, for welcoming us with open arms and allowing us to do and learn things that we never dreamed were possible.

 – Jake VanDiggelen, Internal IT

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